Head of SkillLane for Business (Corporate Online Learning Platform)

Head of SkillLane for Business manages the pre and post new business sales customer experience. Success metrics of this position are client acquisition, client satisfaction, retention and growth.

You will be responsible for the creation and ongoing management of the success plans which includes collaboration with key client contacts and internal business partners.

Our preferred candidate must have strong market domain knowledge and ability to learn marketing technologies especially in SaaS market and also have the desire and ability to become an extension of the client team, understand their key objectives & priorities, associated KPIs, and assist in mapping out a path to success and a healthy return on investment.


Responsibilities:

• Manage all Business Development, Client Success Management, operations, strategies and efforts for SkillLane for Business unit.
• Build and maintain relationships with enterprise clients (SET100, MNCs) especially their senior HR people and top management team.
• Work closely with top management team and other internal teams such as tech, marketing teams in order to execute your strategies.
• Manage a team of BD Managers and Client Success Consultants.
• Responsible for the performance and P&L of SkillLane for Business unit.
  
  
  

Qualifications:

• Thai nationality.
• Bachelor’s or Master’s degree in any related fields.
• Over 8 years of experience in managing enterprise clients with SaaS solutions.
• Hand on analytical experience in applying data analysis solutions to business.
• Direct experience in team management.
• Account planning experience – creation and management of account/success plans for enterprise customers.
• Ability to establish and foster relationships at multiple levels in an organization – from day-to-day user to the C-level.
• Experience working with cross-functional, enterprise-wide teams and collaborating on optimizing the client experience.
  

"To apply for this opportunity, please send your resume"
Email : hr@skilllane.com
More info : 061-419-0701 (Team People)