Customer Support (Inbound)

Responsibilities:
â€Ē Be a point of contact for customers (via Phone, Facebook, LINE, Email, etc.)
â€Ē Support customers to solve problems and provide any assistance
â€Ē Record and track customer's issues for further work
â€Ē Coordinate with other related teams
â€Ē Work as assigned by the team and supervisor
â€Ē Accountable for meeting individual (OKRs )and team goals.
â€Ē Able to work on rotating shifts. (11:00AM - 8:00 PM including weekends and public holidays)


Qualification
â€Ē Male or Female Thai nationality
â€Ē Bachelor's Degree in any related fields.
â€Ē At least 2 years experience in Call Centre , Customer Support or related field is preferable.
â€Ē Control your emotions well at all times. Even in a stressful situation
â€Ē Good public mind, working well with others Happy to help others
â€Ē Self managed, responsible for your own responsibility.
â€Ē Attention to details Emphasizing accuracy and completeness
â€Ē Able to use Microsoft Office programs fluently
â€Ē Able to use computer and smartphone fluently

"To apply for this opportunity, please send your resume"

Email : hr@skilllane.com
More info : 061-419-0701 (Team People)


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