SkillLane for Business is the next generation enterprise digital learning platform that enables employees at any organization to acquires new skills anywhere anytime. Our mission is to help organizations achieve their people’s development needs.
The Client Success Manager is at the forefront of our mission to help organization achieve their people’s development needs. The journey starts at driving deployment & activation, leading to the on-going usage of our SaaS application by clients to maximize productivity bringing them closer to their aspired success goals. You will be responsible for working with our largest and most strategic clients. In this senior level role, you will maintain a high level of client satisfaction by building long-term strategic relationships with our clients and partners, ensuring that their experience with SkillLane for Business is transformative for their business.
A significant part of your role will be to serve as a client advocate, often functioning as a liaison between our clients and all internal SkillLane teams (e.g. Partners, Solution Architects, Marketing, Product, etc). This is a hands-on, high execution role which requires excellent business, technical and analytical skills to launch our product with SET50 companies.
This is an exciting opportunity to be part of a fast-growing team and become a true partner to our most strategic clients and shape how our product evolves by representing the voice of the client.
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